Working Smarter With AI
Transform your professional performance through smarter AI collaboration.

Course overview
Artificial Intelligence is transforming how professionals work, think, and create value. While AI encompasses many technologies, this workshop focuses specifically on Large Language Models (LLMs) – powerful AI tools like ChatGPT and Claude that can understand, generate, and engage with human language. These tools represent an unprecedented opportunity to achieve consistently superior performance and greater impact in your professional work.
For professionals seeking to perform at higher levels, this raises important questions: How do we effectively use these tools to improve our performance? How do we move beyond basic usage to achieve consistently better results? How do we leverage these tools to think better, work smarter, and create more value?
This practical, one-day workshop will help you develop effective ways of working with LLMs to strengthen your thinking, deepen your analysis, and transform your professional practice. You’ll learn three core interaction styles, understand when to use each one, and develop the confidence to consistently perform at a higher level through intelligent use of these powerful tools.

What you'll learn
- Understand how LLMs can strengthen different aspects of performance.
- Use AI effectively for productivity, quality, and capability improvement.
- Understand and apply three core interaction styles and learn when and how to use each style for best results.
- Develop confidence in getting quality outputs consistently.
- Understand how to combine human and AI capabilities effectively.
- Apply these tools effectively to complex professional challenges.
Course modules
- Understanding AI and LLMs
- Performance Fundamentals
- Working Effectively with LLMs
- The Instructional Style
- The Iterative Style
- The Conversational Style
- Moving Forward with Success
Further Information
Understanding AI and LLMs
- AI as a collection of technologies – a brief overview
- Large Language Models – our focus for professional performance
- What they are and how they work
- Common tools (ChatGPT, Claude, Co-Pilot, Gemini, Perplexity, etc.)
- Why they matter for professional work
- The challenge and opportunity
- Success principles for better results
Performance Fundamentals
- The drivers of high performance
- AI as a performance multiplier and impact accelerator
- Creating a vision for outstanding performance
- Understanding your strengths and high-importance activities
- Identifying your high-leverage improvement opportunities
Working Effectively with LLMs
- Understanding LLM capabilities and limitations
- Moving beyond cognitive offload to cognitive enhancement
- Three core interaction styles – an overview
- Choosing the right style for your purpose
- Building confidence with basic interactions
The Instructional Style
- When and why to use the instructional style
- Giving clear, specific instructions
- Providing effective context and details
- Common pitfalls and how to avoid them
- Troubleshooting when things go wrong
The Iterative Style
- When and why to use the iterative style
- Starting with basic requests
- Making effective refinements
- Building toward desired outcomes
- Handling challenges and roadblocks
The Conversational Style
- When and why to use the conversational style
- Enhancing professional thinking through dialogue
- Key modes of conversation:
- Problem clarification
- Following curiosity
- Collaborative creation
- Critical thinking
- Making the most of your expertise
- The art of productive dialogue
Moving Forward with Success
- Identifying your priority improvement opportunities
- Creating your personal improvement road map
- Building sustainable practice habits
- Measuring improvement and success
- Planning your next steps