Working Smarter With AI
Learn how to think better, work smarter, and consistently perform at a higher level using Large Language Models like ChatGPT.
Course overview
Artificial Intelligence is rapidly changing the way professionals think, work, and create value. This practical one-day course is designed to help participants make intelligent use of Large Language Models (LLMs) such as ChatGPT and Claude—AI tools capable of generating, analysing, and engaging with human language.
Through a mix of expert guidance and hands-on exploration, participants will learn how to use LLMs to enhance thinking, improve decision-making, and elevate the quality of their work. The course introduces three distinct interaction styles and when to use each, ensuring participants walk away with practical, repeatable approaches they can apply immediately.
This course is ideal for professionals, managers, and advisors across sectors who want to stay ahead of the curve and work more effectively in an AI-enabled world. Participants will leave with increased confidence, useful frameworks, and a clear path to smarter, more strategic use of AI in their day-to-day practice.
What you'll learn
- Understand how LLMs can strengthen different aspects of performance.
- Use AI effectively for productivity, quality, and capability improvement.
- Understand and apply three core interaction styles and learn when and how to use each style for best results.
- Develop confidence in getting quality outputs consistently.
- Understand how to combine human and AI capabilities effectively.
- Apply these tools effectively to complex professional challenges.
Course modules
Understanding AI and LLMs: Build foundational knowledge of Artificial Intelligence and Large Language Models. Explore how they work, what they can do, and their growing role in professional environments.
Performance Fundamentals: Examine what high performance looks like when working with AI. Learn the principles that underpin effective, value-driven use of LLMs in everyday tasks and complex challenges.
Working Effectively with LLMs: Explore three distinct interaction styles for engaging with LLMs. Understand how to choose the right style for the task and use it to support thinking, communication, and productivity.
The Instructional Style: Learn how to give clear, structured prompts that direct the AI to generate useful outputs. Practise techniques for framing instructions and improving precision.
The Iterative Style: Discover how to develop and refine ideas through back-and-forth engagement. Use the AI as a thinking partner to test assumptions, deepen insight, and improve results.
The Conversational Style: Use natural dialogue to explore issues, clarify thinking, and broaden perspectives. Learn how to maintain focus and guide the AI in more open-ended exchanges.
Moving Forward with Success: Create a personalised action plan to embed learning into daily work. Identify opportunities for practical application and strategies to support adoption within your role or team.
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