Group Facilitation Skills
Build your confidence and skills as a facilitator. Engage with your audience and make quality decisions. Create interactive and productive group meetings.
In-Person
17 Jun 2026 | Wellington
19 Aug 2026 | Wellington
18 Nov 2026 | Wellington
Can’t make these dates or want a private course?
Course overview
It takes confidence and skill to facilitate groups. Meetings are supposed to be interactive; they are a time when a group can collaborate and generate better solutions than on their own. In the hands of a skilled facilitator, a group meeting can make good quality decisions, come up with great solutions, and move forward the action on a project.
This workshop is highly practical and interactive. We take a maximum of 12 people so you get one-on-one attention. There are multiple opportunities to practice and we follow each exercise with a feedback session. Participants are taught a constructive and supportive feedback model which you use to coach each other, which is another great tool for the workplace.
What you'll learn
- Use a simple, thorough and flexible planning process to design meetings that are fit-for-purpose
- Keep your group engaged and interested
- Navigate a group to uncover needs and gather information, make decisions or create solutions
- Utilise useful tools and strategies to generate active and constructive participation
- Manage group dynamics and conflict and challenging situations
- Answer questions or concerns so as to forward the group’s outcomes
Course modules
- Defining facilitation
- Structuring and designing facilitations
- Setting clear outcomes for group sessions
- Creating team agreements to manage group behaviour
- Stakeholders and group members
- Setting up a group session
- Building safety and trust with your group
- Managing conflict
- Brainstorming and other group discussion techniques
- Handling challenging behaviour
- Managing the group’s “state” so they remain engaged and interested
- Handling “hot” questions and concerns
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Further Information
Format
This course is delivered as a full-day in-person workshop at our Wellington venue. It includes a mix of facilitator-led sessions, small-group exercises, and whole-group discussion. Group size is limited to 16 participants to ensure meaningful interaction and personal feedback. Morning tea, lunch, and afternoon tea are provided to support networking and collaboration.
To get the most out of the course there is a small amount of preparation to do over lunch on the first day, as well as in the evening between day one and day two of the course.
What You'll Receive
You will receive a digital certificate of attendance and a Wellington Uni-Professional digital badge. These include the Continuing Professional Development (CPD) hours completed, making them suitable for recognition by professional organisations and employers.
Upcoming Courses & Delivery Options
17 Jun 2026 | Wellington
Duration: 2 days
$NZD 1,595
excl. GST
19 Aug 2026 | Wellington
Duration: 2 days
$NZD 1,595
excl. GST
18 Nov 2026 | Wellington
Duration: 2 days
$NZD 1,595
excl. GST
Can’t make these dates or want a private course?
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