View what will happen if courses are cancelled, or you need to withdraw or transfer from a course.
Specific terms and conditions related to individual courses may apply.

A course may be cancelled or postponed by Wellington Uni-Professional either due to exceptional circumstances beyond our control (e.g. presenter illness) or should the minimum number of participants not be reached.

If the course you are enrolled in is cancelled your registration will automatically be transferred into the next available course date and you will be notified via email. If the date of the new courses does not suit – contact us to arrange a refund or transfer into another course. If there is no alternative date your original registration will be refunded in full.

It is recommended that if you are travelling from outside Wellington that refundable travel tickets and accommodation are booked. We cannot accept liability for non-refundable travel and accommodation in the case of cancellation or postponement.

If a course is cancelled or postponed you will be advised and, on your instruction, the fee either refunded or transferred to an alternative course.

We understand that circumstances can change, even at the last minute.
Substitutions, where a participant is replaced by another individual from the same organisation, can be made at no additional cost. If this is not an option then the following refunds or fees apply: