Terms and conditions

Terms and conditions

View what will happen if courses are cancelled, or you need to withdraw or transfer from a course.

Specific terms and conditions related to individual courses may apply.

Course cancellation

A course may be cancelled or postponed by Wellington Uni-Professional either due to exceptional circumstances beyond our control (e.g. presenter illness) or should the minimum number of participants not be reached.

If the course you are enrolled in is cancelled your registration will automatically be transferred into the next available course date and you will be notified via email. If the date of the new courses does not suit – contact us to arrange a refund or transfer into another course. If there is no alternative date your original registration will be refunded in full.

It is recommended that if you are travelling from outside Wellington that refundable travel tickets and accommodation are booked. We cannot accept liability for non-refundable travel and accommodation in the case of cancellation or postponement.

If a course is cancelled or postponed you will be advised and, on your instruction, the fee either refunded or transferred to an alternative course.

Withdrawals and transfers

We understand that circumstances can change therefore substitutions can be sent at no additional cost.

If this is not an option then the following refunds or fees apply:

Business days before start of courseRefund (% of course fees)Transfer Fees (% of course fees)
More than 15 days100%No fee
15 – 5 days80%10%
Less than 5 daysNo refund50%

Please note a transfer fee applies where you can transfer to the next available identical course.