Using Data: Discovery, analysis, visualisation and decision-making

Build confidence working with data by exploring how to discover, analyse, and communicate insights to support better decisions.

In today’s data-driven world, knowing how to use data effectively is essential for making informed decisions and driving impact. This two-day course provides a practical introduction to data discovery, analysis, visualisation, and decision-making—designed for professionals who work with data or depend on it to guide strategy and operations. Through interactive sessions, discussions, and hands-on activities using Excel, participants will build their confidence in engaging with data and develop a stronger understanding of when and how to apply it.

Tailored to suit a range of organisational contexts, the course is ideal for managers, analysts, advisors, and other professionals who come into contact with data in their workplace and want to be better equipped to use it effectively.

Participants will leave with greater clarity on what data can do, how to ask the right questions, and how to communicate insights clearly. It’s not about becoming a data expert—it’s about becoming a more capable, confident, and informed decision-maker.

• Identify situations where data can improve decision-making, streamline operations, or assess effectiveness.
• Determine which types of data are most appropriate for specific questions or challenges.
• Apply basic analytical techniques in Excel to interrogate and manipulate data effectively.
• Explore different analytical approaches and understand which are best suited to various data types and problems.
• Develop the skills to assess the trustworthiness and limitations of conclusions drawn from data.
• Use data visualisation techniques to present analytical results in accurate and compelling ways.
• Tailor communication of data insights to suit different audiences and decision-making objectives.
• Strengthen the ability to use data confidently in strategic, tactical, and operational contexts.