The Art of Minute Taking
Learn all the skills to take accurate and effective minutes and action points for a variety of meeting types.

Course overview
This one-day workshop supports participants to become more effective and confident taking minutes for a variety of different meeting types and processes. You will develop the skills to prepare for and structure meetings as well as accurately record them. We’ll consider everyday business to more formal environments and contexts.
This is an interactive workshop setting with both presentations and group activities and supported by a workbook and templates for ongoing use. Knowledge of shorthand is not required.

What you'll learn
- The requirements and procedures of different meeting types
- To recognise common challenges involved in minute-taking
- To identify the tools, templates and styles available, and when to use them
- How to formulate agendas and meeting preparation
- To record discussions and action points effectively
- What are the formal meeting procedures including motions, amendments and relevant legal issues
Course modules
- Recognise the common challenges involved in minute taking
- Identify the requirements of effective meetings
- Identify tools available to record minutes
- Identify different types of minute templates and minute styles and at what meetings to use them
- Use an action points list effectively
- Write effective minutes (includes practical exercises)
- Use three proven techniques to make minute taking easier
- Determine what needs to be recorded
- Use a three step approach to recording discussion
- Understand formal meeting procedures in relation to recording motions and amendments correctly
- Review the process for taking in committee minutes
- Effective record keeping
- Recognise the legal issues relating to minute taking
- Effective agenda formulation
Here's what others are saying
“I thoroughly enjoyed this course. Robyn’s presentation allows everyone to be engaging which is crucial to learning.”
“Robyn organised her teaching materials clearly and took the time to answer all our questions. She was patient and informative with her responses, and treated all of us with respect. She took the time at the end of the course to touch base with any leftover queries we had. She has an expert skillset and was more than happy to share her insights. I highly recommend this course for anyone who takes minutes regularly. It was structured for varying levels of expertise, from beginners to intermediate to experts.”
“Facilitator is very good at what she does. Knows her business. Great personality, keeps us focused. Fun at the same time. Enjoyed it very much! Thank you Robyn.”