Coaching Conversations
Unlock others potential through great coaching conversations.

Course overview
Coaching is becoming increasingly necessary across many organisations, and at all seniority levels, to maximise the wellbeing and performance of both leaders and team members. Coaching creates an environment of trust and accountability to help progress both individual employee goals, and broader organisational goals. It can greatly improve workplace dynamics and team functioning.
In partnership with
What you'll learn
- What coaching is and when to use it.
- The foundational models of coaching.
- How to frame and use coaching questions.
- How important listening is and why we find it challenging to do well.
- How to listen well by practicing a coaching conversation, both as a coach, and coachee.
Course modules
- What coaching is…and isn’t
- A coaching mindset
- Coaching Conversations vs. other types of conversation
- Strengths-based approach
- Deep listening – a compelling coaching tool
- Levels of Listening
- Blocks to Listening and how to overcome them
- Questions – creating a kete of useful questions
- CDR and Grow Coaching models
- Practice coaching and being coached
- How to weave coaching into your everyday leadership practice
- Barriers to a successful coaching conversation and how to overcome them
Further Information
Format
This course is delivered as a full-day in-person workshop at our Wellington venue. It includes a mix of facilitator-led sessions, small-group exercises, and whole-group discussion. Group size is limited to 16 participants to ensure meaningful interaction and personal feedback. Morning tea, lunch, and afternoon tea are provided to support networking and collaboration.
What You'll Receive
You will receive a digital certificate of attendance and a Wellington Uni-Professional digital badge. These include the Continuing Professional Development (CPD) hours completed, making them suitable for recognition by professional organisations and employers.