Quality Assurance
Build the skills required to give and receive feedback, and to ensure final products are logically sound and error-free. In partnership with FrankCapability.
Course overview
This course builds the technical and interpersonal skills needed for ensuring advice is logically sound and error-free.
This course is best suited for whole teams who wish to establish a shared view of quality advice. Individuals at all levels also benefit from attending this course.
In partnership with
What you'll learn
On completing this course, you will learn:
- how to undertake a rigorous peer review
- how to undertake a rigorous proofread
- approaches for giving feedback well.
- approaches for receiving feedback well.
Course modules
Quality Assurance: peer review
Understand how to undertake a rigorous peer review
Quality Assurance: proofreading
Understand how to undertake a rigorous proofread
Quality Assurance: Feedback
Learn approaches for giving and receiving feedback well
Further Information
Format
This practical and engaging facilitator-led, live learning session is delivered either in-person in one day or online in three two-hour sessions. Learners can ask questions, share experiences and work through real challenges together. We provide all the supporting resources needed.
Upcoming Courses & Delivery Options
01 Apr 2026 | Wellington
Duration: 7 hours
$NZD 950
excl. GST
24 Jun 2026 | Online
Duration: 7 hours
$NZD 895
excl. GST
22 Sep 2026 | Wellington
Duration: 7 hours
$NZD 950
excl. GST
23 Sep 2026 | Online
Duration: 7 hours
$NZD 895
excl. GST
Can’t make these dates or want a private course?
Related courses
Emerging Leaders Programme
Restorative Foundations: Health and Disability
