Mastering Unconscious Bias
Deepen your understanding of unconscious bias to engage effectively with diversity and actively foster inclusion.

Course overview
Mastering Unconscious Bias is an advanced course designed to equip participants with the skills and strategies needed to address bias in meaningful and practical ways. Building on the Foundations of Unconscious Bias course, this 3-hour live online session provides a deeper exploration of how unconscious bias operates and how to respond effectively in real-world situations.
Through expert-led content, interactive discussions, and guided simulations, participants will analyse complex bias scenarios and create personalised action plans to apply in their work and personal lives.
Ideal for professionals across all sectors—particularly those in leadership, HR, or roles that influence culture, decision-making, or team dynamics.
Participants will gain practical tools, deeper insight, and greater confidence to identify, interrupt, and reduce bias—building more inclusive environments where diverse people can thrive.
What you'll learn
- Define different types of unconscious bias and understand how cognitive processes shape biased reasoning.
- Explore the social and psychological influences that contribute to various forms of bias and their consequences.
- Understand the systemic impacts of unconscious bias and reflect on its effects in personal and professional settings.
- Learn practical strategies to manage and mitigate bias in leadership, decision-making, and everyday interactions.
- Describe techniques for addressing microaggressions and biased behaviours across diverse contexts.
- Strengthen your ability to recognise and interrupt bias in real-time situations.
- Develop and propose a personalised action plan to address real-world issues of unconscious bias.
Course modules
Understanding Complex Bias
Explore a range of unconscious biases and how cognitive, social, and cultural influences shape them. Examine the psychological mechanisms behind bias and the often subtle ways it can manifest in behaviour and decision-making.
Systemic Impact and Consequences
Analyse how unconscious bias operates at individual, group, and systemic levels. Reflect on its broader impact on inclusion, equity, and organisational culture.
Strategies for Mitigation and Response
Learn evidence-based strategies to recognise, interrupt, and reduce different types of bias, including techniques for addressing microaggressions and biased decision-making in leadership and team settings.
Real-World Application
Engage in case studies and guided simulations to practise responding to complex scenarios involving bias. Apply structured frameworks to assess context, select appropriate interventions, and build confidence in applying learning to real situations.
Developing a Personal Action Plan
Create a tailored action plan to address unconscious bias in personal and professional contexts. Identify specific opportunities, goals, and strategies that support ongoing reflection and inclusive practice.
Upcoming Courses & Delivery Options
17 Sep 2025 | Online
Duration: 2 Half-days
$NZD 695
excl. GST
Can’t make these dates or want a private course?