Engaging with Pasifika
Build cultural understanding and practical skills to connect authentically and work effectively with Pasifika communities.

Course overview
Understanding and engaging effectively with Pasifika communities is essential for creating inclusive and equitable outcomes in Aotearoa. This one-day workshop equips participants with cultural insights, practical tools, and proven strategies to build stronger connections with Pacific peoples. Through practical, proven approaches and expert facilitation, participants will explore the values, traditions, and communication styles that shape Pasifika experiences.
This course is ideal for professionals working in public service, education, health, social services, or policy roles—anyone seeking to work more effectively with Pasifika individuals, families, and communities.
Participants will leave with greater cultural confidence, deeper awareness of the Pacific context in Aotearoa, and clear strategies to support respectful and impactful engagement.
What you'll learn
- Deepen your understanding of Pasifika cultures to foster more respectful and effective engagement.
- Identify key values and worldviews that influence Pasifika perspectives and interactions.
- Strengthen your ability to build trust and rapport with Pacific individuals, families, and communities.
- Apply practical techniques to improve communication and collaboration across cultural contexts.
- Recognise barriers to engagement and learn strategies to address them with cultural sensitivity.
- Enhance your confidence in working with Pasifika by building cultural knowledge and relational skills.
- Develop action-oriented approaches to improve outcomes and strengthen partnerships with Pasifika groups.
Course modules
Setting the Context
Begin by exploring the Aotearoa New Zealand and Pacific context, including demographic shifts and the importance of culturally responsive engagement. Understand why this matters and how improved engagement benefits both agencies and communities.
Self-Awareness and the Package You Bring
Reflect on your own cultural lens and biases. Recognise how your background, assumptions, and communication style can influence your interactions and effectiveness when working with Pasifika peoples.
Cultural Foundations and Motivational Drivers
Learn about shared Pasifika cultural values—such as respect, reciprocity, and collective responsibility—and how these values shape decision-making, behaviour, and motivation.
Cultural Models and Approaches to Engagement
Explore proven models of Pacific engagement and how to adapt your approach to establish trust and connection. Gain practical insights into how to communicate effectively across cultures.
Building Connection and Communication
Develop strategies for adjusting your communication style to build rapport with Pasifika individuals and groups. Understand the subtle nuances that foster trust and long-term engagement.
Practical Tools and Scenarios
Receive key Dos and Don’ts for culturally appropriate practice. Engage in scenarios to apply new knowledge, navigate common challenges, and practise respectful interaction.
What Next? Navigating the Cultural Currents
Wrap up by identifying next steps to integrate learning into practice. Develop an action plan to continue strengthening relationships with Pasifika communities.
Further Information
Format
What You'll Receive
You will receive a digital certificate of attendance and a Wellington Uni-Professional digital badge. These include the Continuing Professional Development (CPD) hours completed, making them suitable for recognition by professional organisations and employers.
Here's what others are saying
“Trish and Holona have a great dynamic which makes the class feel welcoming, personal and genuine. Thank you.”
“This is a fantastic course. Should be fundamental before working in the Pacific.”
“Holona & Trish have a relaxed, engaged & interactive approach that is helpful and relevant. An extremely thorough workbook that will be useful going forward”
“We received such a warm welcome in a truly Pasifika style from Holona and Trish which helped set the tone completely for the session ahead. The course really helped to put things in perspective for me and build on the knowledge that I had prior. I believe that I am definitely better equipped now to make truly meaningful, long lasting relationships within the Pacific communities which is brilliant.”