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Mastering Intercultural Competency

Deepen your intercultural understanding to address real-world challenges with empathy, clarity, and cultural intelligence.

RegisterPrint course info
06 Nov 2025
Next date
Delivery
Live Online
Location
Online
Duration
2 half-days
CPD/PLD Hours
6

Course overview

This advanced course builds upon the foundational principles of the Foundations of Intercultural Competency course, enhancing participants’ ability to engage effectively across cultures. It equips individuals with advanced skills and insights to promote inclusivity and mutual respect in both professional and personal settings.

Delivered as a live, 3-hour online session, the course combines expert instruction with interactive activities, including case studies and group discussions.

Designed for professionals, leaders, educators, and anyone working in diverse environments, this course is perfect for those seeking to develop inclusive practices and foster stronger cross-cultural relationships.

Participants will explore advanced concepts of cultural intelligence and create a tailored action plan to apply intercultural strategies in their own contexts. By the end of the course, participants will be empowered to lead, collaborate, and communicate with greater respect, adaptability, and cultural awareness.

Facilitated by

Jaimee Stuart

FACILITATOR

What you'll learn

  • Develop advanced cultural intelligence to navigate complex cross-cultural interactions effectively.
  • Strengthen your ability to foster inclusivity and mutual respect in diverse environments.
  • Learn about a variety of theories and frameworks for understanding cultural dynamics and their implications.
  • Explore techniques for managing and resolving intercultural conflicts and leading diverse teams.
  • Apply cultural frameworks and models to analyse and resolve intercultural challenges.
  • Develop case studies and action plans to address real-world intercultural issues, applying your knowledge and skills.
  • Enhance communication strategies to connect and collaborate effectively with people from diverse cultural backgrounds.
  • Create tailored action plans to implement intercultural competencies and drive cultural transformation within your organisation.

Course modules

Advanced Cultural Intelligence
Participants will explore advanced cultural theories and frameworks, gaining a deeper understanding of cultural dynamics and how they impact communication, leadership, and team dynamics across cultures.

Conflict Resolution and Leadership in Multicultural Teams
Learn strategies for managing and resolving intercultural conflicts, focusing on techniques for leading diverse teams effectively while promoting inclusivity and mutual respect.

Applying Cultural Frameworks to Real-World Scenarios
Through case studies and group discussions, participants will apply cultural models to real-world challenges, gaining hands-on experience in addressing intercultural issues in professional and personal settings.

Creating Action Plans for Intercultural Success
Participants will develop tailored action plans, drawing on course content to implement intercultural competencies within their own organisations or communities, with a focus on measurable outcomes and sustainable change.

Further Information

This course is delivered as two half-day live online sessions on Zoom. The sessions are interactive, combining presentations, group discussion, and practical exercises. Group size is limited to ensure active participation.

You will receive a digital certificate of attendance and a Wellington Uni-Professional digital badge. These include the Continuing Professional Development (CPD) hours completed, making them suitable for recognition by professional organisations and employers. 

 

Upcoming Courses & Delivery Options

06 Nov 2025 | Online

Duration: 2 half-days

Sessions
Session 1 | 6 Nov 1:00pm - 4:00pm
Session 2 | 13 Nov 1:00pm - 4:00pm
Session 1 | 6 Nov 1:00pm - 4:00pm
Session 2 | 13 Nov 1:00pm - 4:00pm

$NZD 695

excl. GST

Save 15% when you book before 30 June.

Enter code SAVE15 at checkout.

T&Cs apply, offer excludes education courses.