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Introduction to Managing Difficult Conversations for Teachers
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This webinar will highlight the scope of a difficult conversation and will present the four aspects of such a conversation.
17 Jul 2025
13 Nov 2025
Next date
Delivery
Live Online
Location
Online
Duration
1.5 hour webinar
CPD/PLD Hours
1.5
Course overview
The course will cover:
- Conflict styles
- How to start
- How to respond
- Managing emotions
- How to change the dynamic
You will be taken through a tried and true method for managing difficult conversations and the skills that are required to do this well. Of course it is an art and so will require practice and finesse to do it well.
In partnership with
What you'll learn
- Recognise the styles of conflict
- Name the four conversations within a difficult conversation
- Explore the skills for managing a difficult conversation
- Have time to practice preparing for a conversation, crafting a starting statement and look at ways to change the interaction
Outcomes
As you practice these skills over time you will find that life becomes that little bit easier. Your organisation will see that differences are managed in a calm and respectful way and that there will be outcomes that are sustainable.
Further Information
Course format
1.5 hour webinar session
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