Emotional Intelligence
Strengthen your ability to recognise, understand, and manage emotions to improve communication, collaboration, and leadership.
Course overview
Emotional intelligence is a critical skill for building effective relationships, navigating workplace challenges, and leading with empathy. This practical, one-day workshop introduces the core components of emotional intelligence and explores how they can be applied in professional settings. Through interactive activities and guided reflection, participants will deepen their understanding of emotional awareness, regulation, empathy, and interpersonal communication.
Ideal for those seeking to build or strengthen their emotional intelligence, this course supports greater personal effectiveness and improved team dynamics.
Participants will leave with greater self-awareness, tools for managing emotional responses, and practical strategies to foster more productive and respectful working relationships.
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What you'll learn
- Develop greater self-awareness to recognise emotional triggers and patterns.
- Strengthen your ability to manage emotions for more effective responses under pressure.
- Build empathy to better understand and respond to the emotions of others.
- Learn how to apply emotional intelligence to enhance communication and collaboration.
- Improve conflict resolution skills by recognising emotional dynamics in challenging interactions.
- Apply emotional intelligence frameworks to lead and influence more effectively.
- Create strategies to foster emotionally intelligent team environments.
- Enhance your personal impact and relationships through intentional emotional regulation.
Course modules
The Science of Emotions
Examine the biological and psychological basis of emotions, and how they influence perception, decision-making, and workplace dynamics.
What Is Emotional Intelligence?
Understand the core elements of emotional intelligence, including self-awareness, self-regulation, motivation, empathy, and social skills.
The Role of Emotions in Behaviour and Performance
Explore how emotions impact behaviour, decision-making, trust, performance, and influencing others—both positively and negatively.
Building and Enhancing Emotional Intelligence
Learn how emotional intelligence can be developed over time, and explore practical techniques to increase emotional awareness and regulation.
Improving Trust and Influence
Develop strategies for building trust and enhancing your ability to influence and relate to others more effectively in professional settings.
Personal Action Planning
Create a tailored action plan to strengthen your emotional intelligence and apply new strategies to influence, collaborate, and connect with greater impact.
Further Information
Format
To get the most out of this workshop, participants will be asked to complete a short reflection exercise prior to the workshop.
The group size will be kept small to ensure quality interaction with the facilitator and the workshop will be run to maximise participant interaction, sharing, and self-discovery: this will not be a lecture where participants passively receive information!
Attendees will “buddy up” with someone in their group to solidify their learning through peer coaching, subsequent to the workshop. This is based on the idea that the most important learning occurs outside of the workshop where participants apply their learning in their lives.
Management Capability Development Fund
This course is registered with the Management Capability Development Fund.
Small businesses may qualify for funding to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners and key managers.
Management Capability Development funding is only available through the Regional Business Partner Network (RBP) Growth Advisors and can be used with service providers registered with the RBP Network.
Funding may be provided to a business where the Growth Advisors have identified a need for management training as part of an action plan to support the business owner to grow and innovate their business. Business owners are then able to select a service from a registered Service Provider.
For more information on the Management Capability Development Fund or to find your local Growth Advisor go to www.regionalbusinesspartners.co.nz.
Here's what others are saying
“Dr. Paul is one of the most engaging presenters I have seen. The course was really valuable, relatable and extremely applicable to everyday interactions. Would recommend this course to anyone.”
“This course was delightful and amazing. Dr Paul Woods is brilliant. Funny, bright, methodical in his teaching practice and ready to respond to his students’ queries and ideas. He is clearly so passionate about this work and committed to modelling it as well as teaching it. I have a PhD in Communications and facilitate and lecture regularly myself, so I’m pretty critical of workshops and how they’re run. In this case, I loved this course so much. It actually is the best course I’ve ever been on.”
“The Emotional Intelligence course is one of the best courses I have ever attended. Dr Paul Wood is engaging and knowledgeable and I thoroughly enjoyed the day. This course has sparked my interest in neuro-science and as a Manager of people the learnings are invaluable.”
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